Agreement version 2026-10-01.1
Please read this before signing.
1. Business SPA Day® 1:1 Partnership
Your package includes a detailed author-business and writing-process assessment, one 90-minute strategy and setup call, a personalized direction brief, 30 days of private Slack coaching, and one two-hour collaborative workflow build. SPA means Systems, Processes, & Automation.
2. Your author operating system
The partnership is designed to solve the immediate bottleneck and establish a reusable, AI-supported writing, publishing, launch, organic-marketing, measurement, and next-book process. Dana will help define what remains human, what AI may assist, and what may be delegated or automated. A full manuscript read is not included and may be purchased separately.
3. Workflow Build preparation
At least three business days before the build appointment, submit your current process, preferred tools, relevant Books & Biz products, sample files, recurring frustrations, and desired outcome. If required materials are incomplete, the session may be used to clarify and map the workflow instead of building it. The appointment is not automatically extended or repeated because materials were missing.
4. Workflow Build participation
The build is collaborative. You will work with Dana, share your screen, and operate your own accounts. It will be tested with one current fiction project, with reasonable refinements during the coaching period. The build must occur no later than Program Day 25. You may reschedule the build once, subject to availability.
5. The relationship
You are purchasing private coaching, strategic guidance, feedback, and the deliverables listed for your selected package. This is collaborative coaching—not done-for-you writing, editing, publishing, marketing, legal advice, financial advice, or a guarantee of commercial results.
6. When your program begins
Signing and paying reserve your place, but your paid coaching window begins only when your first coaching call is completed. Weekends count toward the 14- or 30-day window. A U.S. federal holiday that falls on a weekday does not count as a program day.
7. Communication
Private Slack support is asynchronous Monday–Thursday, 9:00 AM–4:00 PM Eastern Time. Replies are provided within one business day. Dates, appointment inventory, and support hours may change. Wednesday has no calls. To begin Dana’s review, provide the complete context, files, links, and questions, then send READY as a separate Slack message. The response window begins when READY is posted during support hours.
8. Calls and recordings
Calls are recorded and shared with you for your personal use. Call availability is limited and may change. You are responsible for booking promptly through the provided calendar and attending prepared.
9. Client responsibility
You will provide accurate and timely materials, protect your own passwords and account credentials, and maintain backups. Do not send passwords, payment-card information, API keys, or other account secrets.
10. Products and intellectual property
Books & Biz products, memberships, AuthorBrain HQ, templates, software, and other paid offerings are not included unless your selected service expressly says so or you already own them. Your access to existing products remains subject to their own licenses. This service does not transfer Dana’s underlying methods, templates, software, or reusable intellectual property for resale or redistribution.
11. Results
Publishing and marketing outcomes depend on the market, execution, budget, timing, platform decisions, and factors outside Dana’s control. No bestseller status, ranking, revenue, profit, income level, return on investment, or other result is promised.
12. Payment and refunds
Payment is required in full to reserve an opening. Because capacity is limited and preparation and access begin immediately, all sales are final and payments are non-refundable. Missing materials, delayed participation, unused access, or a change in your availability does not create a refund or credit.
13. Electronic agreement
Typing your legal name and selecting the acknowledgements is your electronic signature. You agree that the electronic record, timestamp, agreement version, and security audit information may be retained as evidence of this agreement.